Chat Them Up! How To Win Customers Over With Chat Bots

If there’s a time to integrate a chat feature on your online business or site, it’s now. People have a whole new set of customer service requests regarding policies and product handling during the mandatory stay-at-home order. It’s important to offer digital support in the most effective way possible. Chat bots are a great way to set up automated responses to frequently asked questions or you can use them to direct your customers to a live chat with an agent.